Reseller Signup

Reseller Signup
Reseller Account Program:
Your first name:
Your last name:
Email:
Company: (Company or domain name)
Address: (Line 1)
Address: (Line 2)
City:
State:
Postcode:
Country:
Phone:
Fax:
Do you have an existing Client account?	If yes, please ensure you use the same email address in this application as in your Client account.
Password:
RESELLER TERMS AND CONDITIONS OF SERVICE BETWEEN You AND TECHONI TECHNOLOGIES By joining the Reseller Program, You agree to the following Terms and Conditions of Service. RECITALS This is a legal agreement between You and Techoni Technologies. Before joining the Reseller Program, You must read the Agreement and accept its terms and conditions. If You do not wish to be bound by the terms and conditions of the Agreement, You MUST NOT join the Reseller Program offered by Techoni Technologies. Definitions "Agreement" means these Terms and Conditions of Service. "Claim" means any loss, expense, liability, cost, damage or claim, whether to, or incurred by, You or another person. "Client" means any person to whom provides the Service. "Techoni", "we", "our" and "us" means Techoni Technologies. "General Terms and Conditions" means the terms and conditions of service specified at http://www.e-biz.com.au/terms.html. " Site" refers to all websites that are used by us to provide current and potential Clients with information relating to our products and services. "Person" includes a corporation, a trust and a partnership. "Reseller" means any Person who joins the Reseller Program. "Reseller Account" means Your membership of our Reseller Program and all related services. "Reseller Pro account" refers to the 500MB web hosting package that is included with our Reseller Pro plan. "Reseller Program" means all Reseller services offered by us including, but not limited to, the e-biz Reseller and e-biz Reseller Pro plans. "Resold Account" means any hosting package or other service that is purchased from Techoni by You through our Reseller Program. "Servers" means all Servers owned or operated by us, and which You may access or use, pursuant to the Agreement or otherwise, as a result of providing the Service. "Service" means the hosting of Resold Accounts and related services on Servers operated by us, including access to the website(s) by You or any other person. "website" includes all aspects of the Service (website, mail facilities, FTP access etc). "You" and "Your" means the Reseller who agrees to participate in the Reseller Program. Joining the Reseller Program Any Person may apply to join the Reseller Program. Techoni Technologies reserves the right to accept or reject applications to join the Reseller Program at our sole discretion. After joining the Reseller Program, You must ensure that the email address that You have provided us with as Your customer contact email address remains up-to-date. Your customer contact email address will be used for all correspondence between You and Techoni Technologies (technical support, invoicing etc), so You must be contactable via the address at all times. Reseller Discounts Reseller discounts apply to both the setup fees and monthly hosting fees of all hosting plans, as advertised on the e-biz Web site. Reseller discounts do not apply to the purchase of additional Reseller Pro accounts nor do they apply to hosting account add-on fees, excess traffic fees and excess disk use fees. Liability for Use of Accounts You are responsible for and liable for the conduct of Your clients on our servers. You are therefore required to ensure that You, and Your clients, adhere to all of the terms and conditions expressed in our General Terms and Conditions. If there is conflict between this document (Reseller Program Terms and Conditions) and our General Terms and Conditions document then the terms and conditions expressed in this document will apply. Access To Servers You must ensure that all clients are properly identified before allowing them to have access to the Servers. It is common for hackers, spammers and other computer criminals to attempt to gain access to Internet servers by signing up for hosting packages under false names, addresses etc. It is therefore critical that You ensure that You know the identity of all Your clients before You purchase a hosting package for them. For further details on screening orders please see the Reseller Handbook. Technical Support You are expected to be generally self-sufficient in providing technical support to Your clients. e-biz will not provide direct support to Your clients. If You are unsure how to respond to a client's query or if You have insufficient access to Your client's website to resolve a query, we will provide support to You so that You can, in turn, assist Your customer. Billing You are responsible for collecting all monies due from Your own customers. You may charge Your own clients any price You feel the market will bear. You will pay directly for all Resold Accounts. Your billing cycle will be monthly in advance. Approximately one week before Your monthly payment is due, You will receive a single monthly invoice which will include fees for all Resold Accounts. Your billing date will be approximately the first day of the following month on which You set up Your first resold account: For e-biz Reseller Pro clients, this is the first day of the following month that You sign up as a Reseller. For e-biz Resellers, this is the first day of the following month on which You order Your first resold account. Your "billing cycle" is the period from Your billing date up to and including the day before the following billing date. The fees for any additional Resold Accounts that You purchase will be calculated on a pro-rata basis using the initial billing date described above. That is, after You set up a new Resold Account, Your next invoice would contain the following fees for that Resold Account: The setup fee for the Resold Account (if applicable); A pro-rata charge for the Resold Account for the period from the setup date up to and including the day before Your next billing date; The charge for the next month of hosting for the Resold Account The above charges for new Resold Accounts are designed to make the billing cycle for every Resold Account the same as Your main billing cycle, so that subsequent invoices can contain a simple monthly charge for each continuing Resold Account. Upon receiving Your invoice, if You do not want to be charged the next months hosting for a particular Resold Account (e.g. because Your client decides to discontinue their hosting), You must cancel the Resold Account prior to the start of the billing cycle which appears on your invoice. The charge for the cancelled account will not be removed from the current invoice however the amount that You overpay will be automatically credited to Your next invoice. If You cancel a Resold Account on or after the first day of a billing cycle then no refund will apply for that billing cycle. Refunds only apply for accounts cancelled prior to the start of the billing cycle. If you set up and then cancel a Resold Account in the same billing cycle, You will be charged the setup fee and pro-rata monthly fee for the Resold Account. For a detailed billing example please see the Reseller Handbook. Except in the circumstances outlined above, all fees are non-refundable. Contact With Your Customers We will endeavour to remain anonymous to the Your clients at all times. We will not provide support to Your customers. Prices Prices are subject to change without notice. Any change in monthly fees will apply to Your next billing cycle, but will not be payable for Your current billing cycle. Transferring Non-resold Accounts to Your Reseller Account If You have previously referred clients to us through our Affiliate Program, or You hold other non-resold accounts with us, You can transfer up to two (2) of these non-resold accounts to Your Reseller Account under the following conditions: You must be listed as the registered affiliate or account holder for the hosting account; The hosting account must have been hosted by us for at least 6 months; The account holder must confirm to us that they wish to move their hosting account to Your Reseller Account. If You would choose to transfer up to two (2) non-resold accounts that meet the requirements above, the following fees apply: If You are currently a Reseller, no fees apply to the transfer of non-resold accounts to Your Reseller Account. If You are not currently a Reseller and would like to join our e-biz Reseller Program, again no fees apply to the transfer of non-resold accounts to Your Reseller Account. If You are not currently a Reseller and would like to join our Reseller Pro program, the Reseller Pro setup fee applicable at the time that You join will apply for Your Reseller Pro Master Account. You may choose to upgrade an existing hosting account to Your Reseller Pro Master Account if you wish (the applicable setup fee will apply). Other than the Reseller Pro Master Account setup fee, no other charges apply to the transfer of non-resold accounts to Your Reseller Account. Please note that any fees paid for a non-resold account prior to transferring it to Your Reseller Account are non-refundable. You will be billed for the hosting account as soon as it is transferred. Therefore we recommend that You transfer non-resold accounts to Your Reseller Account just prior to the end of the current billing cycle for the non-resold account. Techoni Technologies reserves the right to disallow account transfers at our discretion. Upgrading from a e-biz Reseller to a Reseller Pro If You wish to upgrade Your Reseller Account from the e-biz Reseller to the e-biz Reseller Pro plan, You must either: Upgrade one of Your existing Resold Accounts to a Reseller Pro Master Account, or Place an order for a new Reseller Pro Master Account. The Reseller Pro setup fee applicable at the time that you upgrade applies in both of the above cases. Once Your Reseller Pro Master Account has been set up, You need to contact us and request that the resold accounts under Your e-biz Reseller account be transferred to Your Reseller Pro account. No fees are payable for transferring these resold accounts. Any fees outstanding on Your e-biz Reseller account will be transferred to Your new Reseller Pro account, and charged at the new rate(s). Downgrading from a Reseller Pro to a e-biz Reseller If You wish to downgrade Your Reseller account from a Reseller Pro to an e-biz Reseller, You must first sign up as a e-biz Reseller. Once You have joined the e-biz Reseller plan, You need to contact us and include in your message: The type of hosting package that Your Reseller Pro Master Account should be downgraded to (our standard downgrade fee will apply) A request that the Resold Accounts under Your Reseller Pro account be transferred to Your e-biz Reseller account. No fees are payable for transferring these Resold Accounts, however the e-biz Reseller pricing structure will apply from the date of the transfer. Any fees outstanding on Your Reseller Pro account will be transferred to Your new Flexible Reseller account, and charged at the new rate(s). Leaving the Reseller Program You may withdraw from the program at any time. In such circumstances, any continuing resold accounts will be charged at the normal retail price. You will continue to be responsible for any payments due from continuing resold accounts unless other arrangements are made with the consent of both us and the Your continuing clients. Limitation of Liability You indemnify Techoni Technologies and its directors, proprietors, shareholders, employees and associates in relation to any Claim as a result of: The Service; Misuse of the Servers by You, Your clients or any other person; Your breach of the Agreement; Loss of data; Unavailability of Your website to any person; or Service interruptions. If a term is implied into the Agreement by the Trade Practices Act 1974, Techoni Technologies's liability for breach of the term is limited to the supply of the Service again, or the cost of having the Service supplied again. Disclaimer We make no statement, warranty, representation or promise not expressly set out in the Agreement, or required by law. We expressly disclaim all warranties, representations or promises in relation to the Service. Refusal of Service We reserve the right to refuse or cancel service at our sole discretion. I have read Techoni Technologies' Reseller Program Terms and Conditions (available here and reproduced above for your convenience) and agree to be bound by the terms and conditions expressed therein. I accept that these terms and conditions may be updated at any time and that any such changes will apply to my account as soon as they are posted on the Techoni Technologies site.