| How
do I get my own domain name? |
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In most cases you
will want to use your own domain name as the address of your
web site. For example, you may want to have a domain name
like you.com so that people can visit your web site
at either www.you.com or you.com. To be
able to use your own domain name you first need to register
it. To do that, you need to find an appropriate domain name
registrar.
There are many different registrars around the world.
Registrars usually register just a few different types of
domain names. For example, we register .com, .net and .org
domains. So if you want to register you.com then we
could do that for you. However if you wanted to register,
say, a New Zealand (.nz) domain name then you would need to
contact the .nz registrar (Domainz)
instead.
There are many .com/.net/.org domain name registrars
around these days. We are able to register .com/.net/.org
domain names through our registration service.
If you want to register a different type of domain name
then you will need to find the appropriate registrar and
register the domain name yourself.
Please note that different registrars have different
requirements, procedures and prices so you will need to
review the details of their service to determine whether you
are willing and able to register a particular domain name.
Before attempting to register any domain name you will also
need to check first whether it is available - perhaps
somebody else has already registered it. Most registration
services provide tools on their sites so that you can check
availability easily.
Please also note that domain names are usually leased for
a given period and after that period expires you will need
to pay renewal fees to your domain name registrar if you
would like to continue to use the domain.
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| What
is a Virtual Domain? |
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A virtual domain
allows you to have your own domain name (http://www.yourname.com)
without having to install expensive server hardware and
software. We allocate space on our servers for your
use. Your space can be accessed through the web at
http://www.yourname.com and email can be sent to you at you@yourname.com. |
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Will
you register my .com/.net/.org domain name for me? |
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We have our own
domain name registration service which enables us to
register .com, .net and .org domains for you. If you
would prefer to use a different domain name registrar such
as Network Solutions then you are most welcome to do that.
Please note though that you would then need to arrange the
registration and transfer of your domain name yourself,
although we would provide you with the necessary technical
information (your name server details) when we send you your
account details. |
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Will
you register my .com.au domain name for me? |
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No, You will need to register a .com.au domain name
yourself. To do this, simply click
here to visit the site where you can register a .com.au
domain.
When you register the domain, simply leave the name
server details empty. We will take care of the technical part of the
process (the "delegation") for you for free when
we setup your account.
To register a .net.au domain name please
visit .NET.AU
Registration which is run by Connect.com.au. With .net.au
domain names you will need to arrange both the registration
and transfer of your domain yourself, although our technical
support team will be happy to provide you with advice if you
need it. Please note too that support for .net.au
registrations and transfers is available from Connect.com.au.
To register other .au domain names please
visit Aunic.net.
Please be aware that some types of domain names (e.g. .org.au)
take quite some time to register and transfer. Please check
with the registrar if this is an issue for you.
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Can I
transfer my existing site to your servers? |
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Certainly. These
days domain name transfers are usually quick and easy. After
you place your web hosting order we will setup your account
promptly so that you can upload your site to our servers via
FTP or using our Control Panel. It usually takes a day
or two for your domain name to be pointed at your new site
on our servers. If you are using FTP or our Control Panel to
upload your site, you can upload your site to our servers
before your domain name is transferred, so that when the
domain name transfer does take effect then your visitors
will be seamlessly directed to your new site. That way there
will be no downtime for your site and the change will be
transparent to your visitors. If you are using FrontPage to
upload your site then unfortunately you will need to wait
until after your domain name transfer takes effect before
you can publish your site, so there will be a short downtime
involved while you publish your site to our servers. |
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Will
you transfer my .com/.net/.org domain name for me? |
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We will provide you with the
necessary name server information when we send you your
account details, so that you can arrange the transfer of
your domain name yourself. Please note that most registrars
provide easy online tools for you to transfer your domain,
and also provide customer support services in case you
experience difficulties. Of course our customer support team
will also be happy to provide you with advice to ensure that
your domain name is transferred quickly and easily.
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Will
you transfer my .au domain name for me? |
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If you have a .com.au domain name, we will submit the
online delegation form to Internet Names Australia for you
for free when we setup your account if you request. If your domain name has
been hosted elsewhere then you will need to authorise the
transfer. If authorisation is required, we will provide you
with the necessary instructions along with your account
details after we have setup your hosting account.
For other .au domain names we will provide you with the
necessary name server information when we send you your
account details, so that you can then arrange the transfer
of your domain name yourself. Naturally if you have any
difficulties in arranging the transfer then help is
available from the registrar concerned (e.g. Connect.com.au
for .net.au domain names) or from our customer service team.
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Can you host foreign domain
names (.uk, .jp, .ca etc)? |
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Yes, we
can. We are not able to register or transfer these
domain names for you but we are happy to provide you with
the technical details about your server so that you can
apply to register/transfer these domains yourself. |
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Can I
point more than one domain name at my site? |
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You can point extra domain names at the home page of your
existing site on our servers as long as the two domain names
relate to identical site content. For example, you may want
to point you.net at you.com. There is a one-time setup fee
for each additional domain name pointed at your site in this
manner. Please see our Price Sheet
for the cost of this "Domain Parking" facility.
With the domain name parking facility we map the extra
domain name to your site, so that people can visit your site
by pointing their browser at the parked domain as well as
the existing domain. Mail can also be sent to the parked
domain. For example, if you parked you.net on the you.com
web site then the two addresses joe@you.net and joe@you.com
would be equivalent.
Please note that you may not point additional domain
names at your site yourself, and that the Domain Parking
facility may not be used to effectively house more than one
site within a single hosting account. If you have more than
one site then you would need to purchase a separate hosting
account for each one.
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